Terms & Conditions

1. Introduction

Welcome to db89, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "User" or "Player") and db89 ("we", "us", or "our"). They govern your access to and use of the db89 website, mobile interface, and all associated services.

By registering an account, making a deposit, or placing a bet on db89, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the db89 platform. We strongly encourage all users to keep a copy of these Terms for their records.

2. Eligibility

Use of the db89 platform is restricted to individuals who meet the following eligibility criteria. It is your responsibility to ensure you are legally permitted to participate in online gaming in your jurisdiction before registering an account.

• You must be at least 21 years of age. db89 does not permit access to individuals under 21.
• You must be a natural person and not acting on behalf of a corporation, institution, or third party unless expressly authorised.
• You must not be a resident of a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You must not be registered on any self-exclusion list, and you must not have been previously excluded or banned from the db89 platform.

3. Account Registration

To access the full range of db89 services, including cricket betting, live casino, and slots, you are required to create a personal account. Each individual user is permitted to hold only one active account on the db89 platform. The creation of multiple accounts by the same individual is strictly prohibited and may result in immediate account suspension.

You agree to provide accurate, current, and complete information during registration. db89 reserves the right to request identity verification documents (KYC) at any time, including but not limited to a national ID card, passport, or proof of address. Failure to provide satisfactory documentation may result in account suspension or the withholding of withdrawals.

• You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your username or password with any third party.
• db89 will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep credentials secure.
• You must notify db89 support immediately via [email protected] if you suspect any unauthorised use of your account.

4. Deposits and Withdrawals

db89 supports deposits and withdrawals via widely used Bangladeshi payment methods, including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply and may vary by payment method. These limits are displayed on the deposit and withdrawal pages within your account dashboard.

Withdrawals will only be processed to an account or mobile wallet that belongs to the registered account holder. db89 does not process withdrawals to third-party accounts. Withdrawal requests are typically processed within 24–72 hours, subject to KYC verification status and volume of requests at the time.

• All deposits must originate from a payment account registered in the name of the db89 account holder.
• db89 reserves the right to conduct enhanced due diligence on any transaction and may place a temporary hold on withdrawals pending verification.
• Deposits and withdrawals made during promotional periods may be subject to additional terms, including wagering requirements and rollover conditions.

5. Bonuses and Promotions

db89 offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spin packages, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, and Eid. All bonuses are subject to their own specific terms, which will be communicated at the time the offer is made.

Unless stated otherwise, all bonus funds are subject to a wagering requirement before they may be withdrawn. Attempting to withdraw bonus funds before meeting the rollover requirement will result in the forfeiture of any outstanding bonus balance.

• Bonuses are non-transferable and may not be exchanged for cash except in accordance with the applicable wagering requirements.
• db89 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Abuse of any bonus offer, including the creation of multiple accounts or collusion, will result in immediate account termination and forfeiture of all funds.

6. Responsible Gaming

db89 is committed to promoting responsible gaming for all players across Bangladesh. We recognise that for some individuals, gambling can become problematic. Our platform provides tools to help players manage their activity, including deposit limits, session time reminders, temporary account time-outs, and voluntary self-exclusion. Players who feel their gambling may be causing harm are encouraged to use these features or contact our support team.

db89 strictly enforces an age restriction of 21+. We do not knowingly permit minors to register or play on the platform. If we have reason to believe that a player is under 21 years of age, we reserve the right to suspend the account immediately and forfeit any associated balances pending verification. For more details, see our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the db89 platform. Engaging in any of these actions may result in immediate account suspension, permanent ban, and/or legal action, depending on the severity of the violation.

• Registering more than one account or opening an account on behalf of another individual without authorisation.
• Using automated bots, scripts, or software to place bets, manipulate outcomes, or exploit technical vulnerabilities.
• Engaging in money laundering, fraudulent chargebacks, or the use of stolen or unauthorised payment methods.
• Colluding with other players or manipulating game results through any form of coordinated play or insider information.

8. Intellectual Property

All content available on the db89 platform, including but not limited to logos, graphics, text, software, game interfaces, audio, and video, is the exclusive intellectual property of db89 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, or publicly display any part of the db89 platform without express written permission from db89. Unauthorised use of db89 intellectual property will be subject to legal action under applicable intellectual property law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, db89 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, without limitation, losses due to game outcomes, service interruptions, data loss, or reliance on information provided on the platform.

db89 makes no warranty that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. The platform and all services are provided on an "as is" and "as available" basis. Players are responsible for ensuring their own device and connection security.

10. Amendments to Terms

db89 reserves the right to amend these Terms & Conditions at any time. Any changes will be communicated by updating the "Last updated" date on this page. It is your responsibility to review these Terms periodically. Your continued use of the db89 platform following any amendments constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the relevant competent authority. db89 is committed to resolving disputes promptly, fairly, and transparently. Players are encouraged to contact our support team in the first instance to seek an amicable resolution.